International Sample Shipping
When shipping internationally, it can be difficult to navigate the best way to send your samples securely to the United States-based Rock River Laboratory headquarters in Watertown, Wis. Before beginning, ensure that you have an account registered with Rock River Laboratory in order to test your sample. Find all the resources you need to ship feed, forage, manure, or soil samples, and avoid shipper challenges, below:
Shipping Instructions
Forage International Shipping Instructions
Manure International Shipping Instructions
Soil International Shipping Instructions
Permits
Frequently Asked Questions (FAQs)
1) Question: Do I need to have an account with Rock River Laboratory?
Answer: To begin any testing with Rock River Laboratory, you must first create an account. You can begin this process by emailing office@rockriverlab.com, or completing a paper account setup form to accompany your sample shipment.
2) Question: Are there charges associated with shipping international shipping - beyond what my carrier charges?
Answer: There is an additional charge of $10 for special handling of international samples, charged by Rock River Laboratory.
3) Question: Do I need to complete an FDA Prior Notice form with my samples?
Answer: No. This only pertains to those handling human food ingredients.
4) Question: What type of samples can I ship from international locations to Rock River Laboratory?
Answer: Rock River Laboratory accepts agriculture-use samples such as forage, soil, and manure samples. We CANNOT accept international water samples.
5) Question: What sample submission form should I use?
Answer: You can find all Rock River Laboratory sample submission forms here.
6) Question: What couriers can I utilize to send samples to Rock River Laboratory?
Answer: You can utilize couriers such as, DHL or any other local couriers to get your samples shipped to us.
7) Question: Where can I find import permits?
Answer: Import permit can be found and downloaded from our website here.
8) Question: What information do I need to include in the samples and shipping invoice?
Answer: Within your sample and shipping invoice, you should include a description of the contents and the address of where the sample was collected. Along with this information, a sample submission form allows us to perform the correct analysis, as requested. You can find a step-by-step of this here.
9) Question: Where can I find the Rock River Laboratory commercial invoice sample?
Answer: An example commercial invoice document can be found here.