Terms of Use

Rock River Laboratory, Inc. maintains this website for your information, education, and communication. Please feel free to browse this website. You may download material displayed on this website for non-commercial; personal-use-only situations provided you also retain all copyright, trademarked and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost or use the content of this website for public or commercial purposes, including the text, images, audio and video without Rock River Laboratory’s written permission.

Your access to and use of the website is also subject to the following terms and conditions and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Rock River Laboratory are superseded and of no force or effect.

Terms and Conditions

You should assume that everything you see or read on the Rock River Laboratory website is copyrighted unless otherwise noted and may not be used except as provided in these terms and conditions.

While Rock River Laboratory uses reasonable efforts to include accurate and up-to-date information on the website, Rock River Laboratory makes no warranties or representations as to its accuracy and disclaims any duty to update content. The data provided on this website and related communications are provided on an "As Is" and "As Available" basis for informational purposes only. Rock River Laboratory assumes no liability or responsibility for any errors or omissions in the content of this website. 

Any communication or material you transmit to this website, by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as non-confidential and non-proprietary. Rock River Laboratory is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this website for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products or services using such information.

Images of people or places displayed on this website are either the property of, or used with permission by Rock River Laboratory. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions.

Trademarks, logos, and service marks (collectively the "Trademarks") displayed on this website are registered and unregistered trademarks of Rock River Laboratory, Inc. and others

This site contains links to websites not owned or operated by Rock River Laboratory. Please note that the content of such sites cannot be controlled or influenced by Rock River Laboratory. In addition, a link to a non-Rock River Laboratory website does not mean that Rock River Laboratory endorses or accepts any responsibility for the content of such site, or the consequences of your use thereof. Rock River Laboratory does not collect or share personal information

This website may from time to time contain information relating to various medical, health, and fitness conditions of animals and their treatment. This is for informational purposes only and is not meant to be a substitute for the advice provided by your own veterinarian or other medical professional. You should not use the information contained herein for diagnosing an animal’s health or fitness problem or disease. You should always consult your own veterinarian and medical advisors.

Access to password protected/secured areas. Access to and use of password protected and/or secure areas of this website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of this website may be subject to prosecution. Rock River Laboratory reserves the right to revoke any or all access to the password protected and/or secure areas of this website

Information provided at this website carries no express or implied warranties as to accuracy, timeliness, or appropriateness for a particular purpose.

Rock River Laboratory may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Commodity Insight Rebate Program Terms & Conditions

Participation in the Commodity Insight Rebate Program ("Program") constitutes acceptance of these Terms & Conditions.

Program Overview

The Commodity Insight Rebate Program is designed to help participants evaluate commodity variability through repeated testing of the same commodity over time. Each eligible commodity enrolled in the Program is considered a separate enrollment. Participants who meet all Program requirements for an enrollment will qualify for the applicable rebate.

Program Period

The Program begins October 1, 2026 and ends December 31, 2026.

To qualify for a rebate, all required samples for an enrollment must be received by a participating Rock River Laboratory location no later than December 31, 2026.

Eligibility

• Program participation is limited to eligible commodity feed types.
• Only samples analyzed through participating U.S. Rock River Laboratory locations are eligible.
• Only analyses designated within the Commodity Insight Rebate Program are eligible.
• NIR analyses only.
• Samples must be submitted through the designated Program portal and tested using the Program configuration.
• Rock River Laboratory reserves the right to determine eligibility of all enrollments, samples, and analyses.

Commodity Enrollments

• Each commodity must be enrolled separately.
• A rebate is earned only when all Program requirements are met for a specific commodity enrollment.
• Multiple commodity enrollments are permitted.
• Participants may earn multiple rebates by successfully completing Program requirements for multiple enrolled commodities.
• Samples from different commodities may not be combined to satisfy the requirements of a single enrollment.

Example: Four qualifying soybean meal samples constitute one eligible enrollment. Four qualifying barley samples constitute a separate eligible enrollment. Completion of both enrollments qualifies the participant for two rebates.

Sample Requirements

To qualify for a rebate, participants must:

• Enroll an eligible commodity.
• Submit four (4) qualifying samples for each enrolled commodity.
• Submit samples from the same farm or feed mill for a given enrollment.
• Submit each sample with a unique sample number and printed label.
• Ensure all samples are received by the participating laboratory before the Program deadline.

Samples that are incomplete, improperly identified, duplicate, ineligible, damaged, or received after the deadline may be excluded from the Program.

Rebate Details

• Participants who successfully complete the Program requirements for an enrollment will receive a rebate equivalent to the cost of one qualifying analysis for that enrollment.
• The Program follows a "buy three analyses, receive the fourth analysis free" structure.
• Standard analysis charges apply when samples are processed and reported.
• Rebate eligibility is determined separately for each commodity enrollment.
• Rebates will be issued after Program requirements have been fulfilled and verified.
• Rebate credits may be applied to a customer account or issued in another form determined by Rock River Laboratory.
• Rebates are expected to be issued in 2027.
• Shipping charges, rush fees, additional analyses, add-on testing, and other non-qualifying charges are not eligible for reimbursement.
• Rebates are non-transferable and may not be redeemed for cash except where required by law.

Project Reports and Data Use

Participants who complete the Program may receive a summary report that may include:

• Comparisons to expected nutrient values;
• Evaluation of variability observed within the enrolled commodity;
• Comparisons to aggregated Program data; and
• Industry insights generated from Program results.

By participating in the Program, participants acknowledge and agree that Rock River Laboratory may use Program data in an aggregated, anonymized format for research, benchmarking, educational content, technical publications, marketing materials, presentations, and other business purposes.

No individual participant, farm, feed mill, company, or sample source will be identified in publicly shared data without permission.

Program Administration

Rock River Laboratory reserves the right to:

• Verify participant eligibility and compliance with Program requirements;
• Review and validate sample submissions;
• Reject or remove ineligible samples or enrollments;
• Correct administrative, billing, calculation, or processing errors;
• Modify, suspend, or terminate the Program at any time; and
• Interpret and apply these Terms & Conditions in the administration of the Program.

Limitation of Liability

Rock River Laboratory is not responsible for lost, delayed, damaged, misdirected, incomplete, illegible, or improperly submitted samples, enrollments, documentation, or communications. Participation in the Program is at the participant's sole risk.

General Conditions

The Program is void where prohibited by law. All decisions regarding eligibility, participation, rebate qualification, and Program administration are final.